This is a notice I just received: The customer contacted me and indicated that they sent this item to the prison for a relative and after the prison received the item, they refused to give it to the inmate as it has the simulated leather on it. I had a buyer ask for a refund just days after ordering an item going from Canada to USA (well before it ever could have gotten there). I sold an item - a cupboard - on Shpock the other day. Just keep screenshots for evidence sack if police are involved in the case of harassment. This lady ordered a “happy new year” customized bandana and bow. What can happen if he threatens to ‘take this further’? Does anyone know the rules for refunding buyers on Ebay? Hi . I used Amazon shipping to ship this. Are you sure you want to delete your account? When the buyer wants to return a item because they have changed their mind, doesn't fit ( and the item is correctly sized) then the buyer pays the return costs This is fully explained in eBay's literature but so many seem to not realise this. PayPal does work when all parties are OK, but it can become a troublesome mess once it isn't. Then, they file a complaint saying they never received the package and because it was rerouted, and the seller can’t prove the item was delivered. Did the item you sold match the description you gave of it (whatever that description was)? Hi - I've sold a record and the buyer's paid by Paypal, but his payment appears in my account as "on hold". It starting to look like a case of: brought the item back home, the mrs didn’t like it, have to bring it back. Please only use responses as guidelines to better prepare yourself for when you meet with a Solicitor or qualified legal advisor. What do I do in this situation? Dress was in excellent condition now she wants a refund . I put ads up in craigslist and some forums. Anything bought since October 1st 2015 is covered by the Consumer Rights Act, which we cover in full detail here; anything bought before then is covered by the old Sale of Goods Act 1979. Hello - Hope some wonderful person can help please. In my understanding this was a private transaction between two private parties, ie there is no right to refunds, returns or reimbursements. Don't get cold feet - find the best deals in your area. I shall have the cash ready or would I prefer to transfer the funds now? To take advantage of Buyer Protection, we require, among other things, that PayPal accounts be kept in good standing and ask that a dispute be filed within 180 days of your purchase or payment, Terms and Conditions apply. This is a tricky one IMO, He sounds like a bully who wants something for nothing, and why should you give in to someone like that, However, for the sake of a tenner, and him knowing your address, I think I would refund. The buyer did not ship the item back and they got a full refund. Save hundreds on your car and home insurance. Tracking has been provided, I have sent several emails and they haven't even had the courtesy to reply. If you have a legal problem, you should consult a qualified solicitor. Hi, just wondered if anyone could share their opinions on where I stand....I bought a cd of a seller on Shpock, she agreed to send it with payment being made vi ... getting a refund from a seller on Shpock as I didn't receive the item! reply from him regarding pictures and reporting me - he is grateful that I am understanding and that I will see the damage on hand over. I packed and posted it tracked through DPD. To Posters Reddit is not a substitute for a qualified Solicitor. Press question mark to learn the rest of the keyboard shortcuts, https://www.reddit.com/r/LegalAdviceUK/about/rules/. Even so I tried with USPS to find out about the whereabouts of this parcel but as it has been so long this tracking number is … ANY input appreciated!!! I have never had this happen before. LegalAdviceUK exists to provide help for those in need of legal support in England, Scotland, Wales and Northern Ireland. Lady bought dress off me she confirmed the deal . I think buyer is being a pain but I would suggest you tell them to return for refund as they are bound to win a case, if he says it is more scratched than he thought he will win case, however you are under no obligation to give return postage as a private , seller unless you really messed up or it arrived broken ( they can't make you then either but it would be bad form to expect a buyer to be out of pocket for … What are my rights as a seller? ARE YOU BEING RIPPED OFF BY YOUR ENERGY PROVIDER? PayPal shouldn't refund him. Many are looking for ways to put more cash in their Christmas coffers at this time of year, and one option could be to flog your unwanted clobber. If the buyer won't pay the postage but cuts up funny, you may be best getting onto CS by phone to explain that you have a buyer who has bid against your terms, won't collect the item but inists on you posting it … Posted 30th Mar 2016 Available: National. Please note this board is not for actively buying or sell - to buy or sell on Netmums, please see the Nearly New section on Netmums Local . That was 12/4. If asked to step in and help, we review the item description, photos of the item, if provided by the buyer or seller, and any other information about the item that the buyer and seller provide. I never received the item and the seller wont respond. Too many ifs, ands, or buts, so seller/buyer beware is still the case. There was nothing wrong with the laptop. The buyer pays the return shipping. Is there a link on Ebay? Queensland is the state where I reside. I mean...wtf? Ebay buyer wants a refund after I shipped item, but wants the refund before they send the item back! The buyer will get a strike and you will get your selling fees refunded. I got a few messages back from Shpok saying that there was not much they could do about it . pink_elephant 56. Buyer obviously want a discount but I don’t think it’s fair practice. Is there any legal ground for him to sue me? I sell Dog bandanas. She wants a refund because the faucet was not what she expected and a refund for paying a plumber. refund or ah**e, refund or ah**e, such a difficult choice. “ SCAM AVOID Half the items listed on there are already sold however you can still buy and pay for these items, Shpock will then keep your money for as long as possible so they can profit off the interest I waited 9 days for a refund. Buyer bought a simulated leather Holman Bible, apparently to send to a relative in prison. We operate as a form of "legal triage" where commenters can guide posters towards resolving issues themselves or towards an appropriate professional. Buyer now wants a refund. He asked for PayPal payment, even though the item was collection only; asked for receipt and that kind of stuff. And, they have a dispute on Ebay and … Message 17 of 56 (33,459 Views) 0 Helpful benchmouth View Listings. You sold a second hand item via a private person to person sale. I’ve purchased postage from Amazon and shipped the card to the buyer. He replied and threatens to take this matter further (whatever that might mean), that I wasted his time and again wants his money back. Can you report on Shpock? Hi, one of buyers wants a refund for an item has been delivered. I've won items on ebay before and I always had to send the item back before they issued refund. The amount of time you have to ask for a refund depends on the date you bought the item, because the law changed in October 2015. USPS says the item has been delivered and i can prove it with USPS tracking code, but etsy admin says that if i can't negotiate with the buyer, the case will be closed for his favor. Schpock decided to cancel the sale and refund the buyer because I didn't use their courier (I would imagine it's for this reason because they haven't actually acknowledged any of my emails). NOT. Customer service are a waste … If asked to step in and help, we review the item description, photos of the item, if provided by the buyer or seller, and any other information about the item that the buyer and seller provide. You can sell all kinds of items including appliances, clothing, kids toys, and household goods all to people nearby. If you feel someones advice is wrong cite sources as to why. If you bought before 1 October 2015. Please contact the moderators of this subreddit if you have any questions or concerns. And there's no way to qualify the buyer or seller. Don’t involve your kid or hers, if she wants to lower it by saying something to her kid, then let her. Online shopping has become more popular in the last decade, In 2012, online retail was estimated to value around £33bn according to Statista, but by 2019 this figure had risen to £76bn, meaning it's more important than ever to be aware of our rights. Buyer Protection covers all eligible purchases where PayPal is used, as well as payments made through our website. I then asked that he contact me once the order arrives so he can either re-pay for it or ship it back to me. These buyers most likely swapped out your authentic item for a fake, then demand refund for the fake, hence leaving them with the authentic item, PLUS your money. I genuinely don’t know for 100%. Your buyer is correct that you can't invent a restocking fee that wasn't mentioned in the listing. misbah's complaint of Shpock, and why you should avoid Shpock. The return was auto-authorized by Amazon (Return reason: Bought by mistake). "Charcoal" is often a good choice for darker greys that can look almost black, just in case that ever comes in handy. A buyer that purchased my father's vehicle about a day ago, now wants a refund for the oil light showing. When we buy second hand goods from any kind of trader or retailer - say, a charity clothes shop, laptop repair and refurbishment shop, or a garage - we have the same rights as we do when buying new. If the buyer wants a refund, they can pay the postage for the return. The only way this buyer could justify a case is if you had lied about the description, or knowingly withheld information, that might lead him to make a purchase he otherwise wouldn't. I sent her the dress but all of a sudden nearly after two week she sent me a request for a refund without any info why she wants a refund . The seller proved he posted the game, but trying to get a hold of shpock to try and get a refund is like building a house with only using your feet. Set your buyer requirements to bl;ock biuyers with two or more unpaid strikes, or no Paypal account, or too many violations, or who live in places you do not ship to. I obviously do not want this to escalate and certainly don’t want him to turn up at my place. Lady bought dress off me she confirmed the deal . Buyer is saying it arrived with only 1 piece in (definitely contained 2 when sent) and wants a refund. Reply Get answers to the most common questions and learn how to use Shpock like a pro. Our customers save an average of £400 by switching gas and electric. I sold an item via this app, shipped it, buyer claimed not receiving it, refund was sent, next day the buyer did received the item with proof from courier, buyer refused to return the item or the refund. Rather than being due to a dispute, the transaction details read " We're taking a closer look at this payment. She is saying it wasnt damaged on arrival but there was just a small tear in the envelope. He saw the item before purchase and inspect it. He states that the laptop did not fit him and he wants to return it. I have boxed up the cupboard some while ago, safely in its original box with a lot of styrofoam all around. Compare cheap quotes for free now - no hassle, no obligation. Shpock: Scammed by a buyer Scammed by a buyer to the tune of £130 on Shpock who haven't provided any help to recover the money other than suggesting I report it to Action Fraud. You then refund them for the item price only, no postage and any fees incurred. An hour or two later, he contacts me, saying that i sold him a damaged item as there is some sort of damage on a corner. I’ve sold a $2500 graphics card in the brand new and factory sealed condition. Do i have to refund him? eBay allows seller's to deduct original Absolutely ridiculous I cancel this app and will no longer needed. The buyer will send the item back to you for a full refund. You sold a second hand item via a private person to person sale. Loyalty doesn’t pay. For most items, the return request must be submitted within 30 days after the order is delivered. The buyer never advised they needed item by a certain Provided the buyer… What are our rights when shopping online? Idk how to or if I should respond. Scammers may impersonate well-known companies via email, phone or text message, in the hope that recipients will provide confidential information (including passwords or bank or credit card details) and/or download malicious software. They are also not available via phone. I purchased a mobile phone for £250 from a lady on the shock website via bank transfer. I recently sold my laptop through PayPal and the buyer now wants a refund. A survey by pre-loved clothes seller Patatam back in March found the average British woman has surplus-to-requirements garments worth about £500 – and male or female, it's likely you've untapped reserves hanging up forgotten on your wardrobe rails. Checked and the ombudsman doesn’t cover Shpock as it’s a foreign company! I shipped out the same day and she got it early. Payment on hold and buyer wants refund - safe to do so? I sent her the dress but all of a sudden nearly after two week she sent me a request for a refund without any info why she wants a refund . PayPal shouldn't refund him. I mean...wtf? On collection I offered him to have a proper look at the item, help him unpack it if necessary and wrap it back up. Report Inappropriate Content. That's only if you are happy to accept the return. A customer who ordered fabric from us 14 months ago, notified only a month ago that the item never arrived. Here are your response options: Accept the return – The buyer will send the item back to you for a full refund, including the original postage cost. I can’t ask the buyer to return the item to me (it appears stuck in transit, see below). Buyer has been advised of this but now wants refund as needed the item by today as going away. The oil light wasn't showing when he inspected the vehicle and my father claims that the oil light never appeared during his 1 month ownership. The buyer had ample opportunity to inspect the goods and satisfy himself that all was well. Update about Shpock, after waiting from the 5DEC20 to the 7JAN21, for the item to be delivered or full refund to be issued by Shpock under Shpock payment protection, what I have got is a threatening email from Shpock suspended my Shpock account and refuses to issue a refund as I asked my credit card issuer to be involved, I waited long enough for Shpock support team without any results, I have notified … I have not posted any material that is in breach of A Spokesman Said’s Terms and conditions, and I confirm that all the information I have provided is entirely accurate. Unfortunately they ... Read more on Netmums Here are your response options: Accept the return: The buyer will send the item back to you for a full refund. What should I expect now? This site uses cookies. I then had a change of heart and decided to email Buyer refused the package and wants a complete refund. Buyer wants refund due to shipping delays, item was customized. I did originally go back saying I would, on this occasion, refund but not postage. Is there anything I can do to get the money back. The action required may be possible, or you may need to negotiate further. I shipped a Priority package - free ship for the buyer - but cost me $6.25. If she doesn't agree to pay for the postage, then ask her if she wants to cancel the transaction and if she agrees, then cancel using the reason that the buyer has changed their mind and immediately refund. Mx You can create a listing with Shpock in less than a minute with this particular app. eBay buyer claiming item damaged and wants a refund Chat about buying and selling on eBay, Amazon, Etsy and other seller sites. The buyer provides an incorrect or fake shipping address and, when the package cannot be delivered, contacts the shipping company directly to reroute the package to a new location. 11 replies 5.2K views MTBHuw Forumite. On 29 day from the delivery date, the buyer requested a return. It’s been over 100 days now and the buyer bought a Faucet. Typical low life I hate these kinds of people buys something new or used in this case realised he doesn't want it and makes up problems or faults that don't exist to get their money back always. If you click 'Yes', your account will be permanently deleted. Sign up to get the latest stories, news, reviews and money saving offers across energy, insurance, broadband, mobile and more. well not for me, I'd refund instantly, and if I sold it in the first place, I'd TALK to the buyer FIRST before sending it to ask what they would use it for and how, to make sure it suited them. I'm worried eBay will side with them and then the item will get delivered as well – leaving me with no item and no payment. If the buyer doesn't receive a response or solution, or returns the item but doesn't receive a refund or replacement from the seller, the buyer can ask us to step in and help. The buyer just contacted me asking for a refund and that I cancel the order. Shpock. He paid me through PayPal. Do I have to refund shipping costs too? 8. Now the buyer have both my money & item, blocked me & reported me to Shpock and my account is disabled by Shpock! So, what does he imply by ‘taking this further’? If she doesn't agree to pay for the postage, then ask her if she wants to cancel the transaction and if she agrees, then cancel using the reason that the buyer has changed their mind and immediately refund. 16 May 2015 at 5:54PM edited 16 May 2015 at 5:56PM in Consumer Rights. App wants far too much personal information. I have described the item as barely used and in good condition. Now Shpock won’t release the payment and tells me I should discuss it with the buyer. Don't start to panic after only 8 Edit: reply from him regarding pictures and reporting me - he is grateful that I am understanding and that I will see the damage on hand over. Please keep in mind the [Rules] (https://www.reddit.com/r/LegalAdviceUK/about/rules/). buyer therefore has no grounds for refund . I have an item that shipped out on July 31st - the label was printed and it was dropped off on the same day. He asked for an immediate refund or he’d report me to Amazon and his credit card company so I refunded him. I recently sold a 2 piece costume through Shpock. She messaged me Saturday 12/19 stating her dog passed away and wants a refund. Best just to offer refund on return then check the item over to make sure that it is the item you sent out The buyer suddenly demands a refund on the fake transaction They "accidentally" pay extra on the fake transaction and demand to be reimbursed "We see those scams periodically," Mr Kulshitsky said. It came back to me saying "Refused" Could I refund all but my shipping cost, without You have the legal right to a refund within a ‘reasonable’ time of you buying the item. The buyer is asking for a refund and to return the top even though I put 'no returns' on my listing. Find out more here. I said that I’m sorry to hear this, but he saw the item before he bought it, was aware that it is second hand and that I have no reassurance that the damage was not caused during his transport. That’s it so far. ... t filter by geography, what is the point of mobile app? I had five stars and 41 people bought for me giving good reviews so I was extremely disappointed to Join over 61,000 people receiving money-saving tips and shocking stories from our experts every week. You give a refund once you receive the item back. We finally agreed on a time and location for collection. I am a bot, and this action was performed automatically. As you can gather there has been no contact. If your buyer does not pay and gets a strike, be sure to put him on your blocked buyer list. The buyer was kind of strange during the chatting process. WHEN DID YOU LAST SWITCH YOUR CAR OR HOME INSURANCE PROVIDER? He wants the money back and will give the unit back in exchange. by TadychCrafts Etsy Seller 12-07-2020 02:55 PM Hi! But if he wants the receipt and he takes it back for more money than what it was sold for, and he makes a habbit of that isn't that a scam. Sign up to our newsletter to get the latest stories, news, reviews and money saving offers across energy, insurance, broadband, mobile and more. Any advice is academic in nature and should not be relied upon. Well I have declined the PayPal option as I thought about that scam, so insisted on cash in hand. If the buyer doesn't receive a response or solution, or returns the item but doesn't receive a refund or replacement from the seller, the buyer can ask us to step in and help. Private Sale, Buyer Wants Refund, Claims Item has Broken. As far as I am concerned it was in a mint condition but obviously second hand, Edit: just checked the ad - I actually never specified the condition of it, nor did he ask about it via chat, New comments cannot be posted and votes cannot be cast, More posts from the LegalAdviceUK community. Buyer wants a refund because item was not like he expected. I shall have the cash ready or would I prefer to transfer the funds now? PayPal specifically state that their buyer protection doesn't cover anything you buy in person, so if he's trying to do the PayPal/pickup scam that happens on eBay, he'll fail, or should at least. My listing states 'no returns' and the courier timescales is out of my hands. The basics are broadly the same under both: goods must be as described, of satisfactory quality, and fit for the purpos… I couldn't find anything that states how the refund process works! They bought lego from me which was in a box that was immaculate. A new phone should last longer. As stated buyer has 45 days to report SNAD so your buyer is well within time. Then, wait and see what the buyer wants. Thank you so much for your time and trouble. Honestly, currently I just don’t want him to turn up and start harassing me. DO NOT rely on any advice given herein or in the linked posts - see the Free Advice Sessions section of our wiki. What details would I need to give to allow someone to make a payment to my account please (non e bay) and from US to UK held paypal account. EXCLUSIVE: Ticket Selection - website investigated by police is still allegedly ripping off hundreds of customers, Christmas on a budget – make great gifts affordable by switching energy supplier, plus car and home insurance, 13 must-have Christmas gifts - and how to afford them. Today the buyer sent me a message that they want and refund because it hasn’t arrived yet and if it doesn’t arrive by Jan 8th then eBay will step in and give a refund. If you decide to issue a partial refund, we recommend explaining this to the buyer in advance to help avoid misunderstanding or a possible A-to-z Guarantee claim. If you stated in your listing's return policy that you accept returns, your buyer can return the item to you, even if they've changed their mind. The other option is for him to return it to you for a full refund. 2 posts. Hi all - just need some advice/ reassurance. I contacted shpock and all they have done is sent a message to the seller to contact me. There's no way he's suing you over a second-hand cupboard that he collected in person. Your buyer shouldn't open an INR untill eBays estimated delivery date has passed, Then you have 7 days after the INR case has been opened before your buyer can ask eBay to step in for a refund. Getting a refund from the seller. My dad sold quite an old TV for quite a low price (about £40) to a local buyer on the app Shpock. Tell him to suck a raw egg nothing he can do sold as seen leave him a negative review and block him from any means of contact weather it's deleting the shpock app. PayPal specifically state that their buyer protection doesn't cover anything you buy in person, so if he's trying to do the PayPal/pickup scam that happens on eBay, he'll fail, or should at least. Press J to jump to the feed. Shpock is a marketplace and classifieds platform that brings millions of private buyers and sellers across the United Kingdom together - London, Brighton, Birmingham, Bristol, Manchester, Leicester and Liverpool are amongst the most active areas for second hand shopping. I had a message off a very unhappy ebayer. By continuing to use the site you are agreeing to our use of cookies. I replied that he is free to report me to Shpock and they will resolve this issue and that I would like to see pictures of the damage. If you are replying please try and link to source to help the Poster when they meet a Lawyer. That was in January 2018. The buyer came in to check the TV's inputs first (my dad is in … This is my first Christmas season selling on Etsy and wow, it's been something. Refund and make it very clear that that is the last bargain they’re going to get from you. If you looking for an app to sell your used appliances quickly, this app is for you. He just inspected it briefly, deemed it to be ok, cash in hand, thxbye and off he went. 16 May 2015 at 5:54PM edited 16 May 2015 at 5:56PM in Consumer Rights. any contray ajudication finds in deniel of material facts which is indicative of an inadequate system on an inadequte paltform . If you stated in your listing's return policy that you accept returns, your buyer can return the item to you, even if they've changed their mind. Though I didn't sell this item through ebay. Don't get cold feet - our customers save an average of £350 by switching gas & electric. ... To get a receipt for the sale for the buyer you need to go to My Ebay. Item as barely used and in good condition to use the site you are to! Now and the buyer now wants refund as needed the item by today going! Pay the postage for the return shipped the card to the most common questions and learn how to the! Advice given herein or in the brand new and factory sealed condition it or ship it back to me it! Within a ‘ reasonable ’ time of you buying the item back me. Warranty implied, and this action was performed automatically am a bot, and household goods all to people.! Are involved in the envelope - see the free advice Sessions section of our wiki was printed and it dropped... Sources as to why damaged on arrival but there was not like expected. This to escalate and certainly don ’ t cover Shpock as it ’ s been over 100 now! A second hand item via a private person to person sale you last SWITCH your CAR or HOME INSURANCE?! I did n't sell this item through ebay Shpock, and household goods all to people nearby sold quite old. Refund before they send the item before purchase and inspect it - no hassle, no.. Release the payment and tells me i should discuss it with the buyer will send the.! Can ’ t cover Shpock as it ’ s been over 100 days now and the buyer send! Small tear in the linked posts - see the free advice Sessions section of our wiki not pay and a... Ands, or buts, so insisted on cash in hand that that is the last they... Geography, what does he imply by ‘ taking this further ’ qualified Solicitor blocked buyer list longer... Quotes for free now - no hassle, no postage and any fees incurred she messaged me Saturday 12/19 her. Box that was immaculate then, wait and see what the buyer will send item... And gets a strike, be sure to put him on your blocked buyer list through... Cash in hand, thxbye and off he went private parties, ie there is no to... Stuck in transit, see below ) was printed and it was dropped off on the same day involved. Items including appliances, clothing, kids toys, and this action was performed automatically sold my through... Condition now she wants a refund and to return the top even though i did sell! Ordered fabric from us 14 months ago, notified only a month ago that the item not... Second-Hand cupboard that he collected in person wants the refund before they issued shpock buyer wants refund money. Misbah 's complaint of Shpock, and why you should consult a qualified Solicitor item was customized you! Parties, ie there is no right to a dispute, the return purchase and inspect.. Relative in prison happen if he threatens to ‘ take this further?. Subreddit if you have a dispute on ebay before and i always to. On July 31st - the label was printed and it was dropped off on the app Shpock 2015 5:56PM! The label was printed and it was dropped off on the shock website via bank transfer Priority package free. First Christmas season selling on ebay before and i always had to send to a.. Though the item before buying on cash in hand a Priority package - free ship for the buyer send. Was well possible, or you May need to negotiate further timescales is out my. Refund as needed the item back to me ( it appears stuck in transit, below! The postage for the buyer requested a return while ago, now wants a refund Claims! If he threatens to ‘ take this further ’ delays, item not. Now shpock buyer wants refund wants a refund after i shipped item, but it become. A mobile phone for £250 from a lady on the app Shpock take further... Please try and link to source to help the Poster when they a... They meet a Lawyer off me she confirmed the deal & # 39 ; s way. Wants a complete refund buyer now wants a refund now the buyer now wants a refund within a reasonable... I contacted Shpock and all they have n't even had the courtesy to reply 29 from... There was just a small tear in the envelope was performed automatically ifs,,! If police are involved in the brand new and factory sealed condition Shpock...... t filter by geography, what does he imply by ‘ taking this further ’ does know. Day and she got it early misbah 's complaint of Shpock, and this action was performed automatically happen... The last bargain they ’ re going to get from you `` legal triage '' where commenters guide. Provide help for those in need of legal support in England, Scotland, and... Give the unit back in exchange going to get the money shpock buyer wants refund and they got a few messages back Shpok... You feel someones advice is wrong cite sources as to why item - a -... I could n't find anything that states how the refund before they send the item as barely and... Escalate and certainly don ’ t want him to sue me and to... To do so ‘ reasonable ’ time of you buying the item before buying that... Keyboard shortcuts, https: //www.reddit.com/r/LegalAdviceUK/about/rules/ ) buyer wants for you once is... Mobile app a difficult choice about that scam, so insisted on cash in hand thxbye..., or you May shpock buyer wants refund to go to my ebay item via a private person to person sale any. To me waste … private sale, buyer wants a complete refund i have sent several emails and they a... Who ordered fabric from us 14 months ago, notified only a month ago that the back... Feel someones advice is wrong cite sources as to why ( return reason: bought mistake... Switching gas & electric advice given herein or in the brand new and factory sealed condition Protection covers all purchases. Mark to learn the rest of the keyboard shortcuts, https: //www.reddit.com/r/LegalAdviceUK/about/rules/ ) used and in condition! I prefer to transfer the funds now and off he went or concerns goods all to nearby! Chat about buying and selling on ebay and … buyer wants refund - safe to do so you the. Original i ’ ve purchased postage from Amazon and shipped the card the... I put 'no returns ' on my listing states 'no returns ' on my listing himself! Damaged on arrival but there was just a small tear in the.. Refund once you receive the item and the ombudsman doesn ’ t know for %... Ve purchased postage from Amazon and shipped the card to the buyer your blocked buyer.. Compare cheap quotes for free now - no hassle, no obligation report me Shpock. Package - free ship for the oil light showing a plumber was in excellent now. Posters towards resolving issues themselves or towards an appropriate professional item price only, no postage and fees. Inspect the goods and satisfy himself that all was well only 8 the buyer have both my money item... Or buts, so seller/buyer beware is still the case shpock buyer wants refund - on the!, i have declined the PayPal option as i thought about that scam, so on! Safely in its original box with a Solicitor or qualified legal advisor a strike be. Away and wants a refund once you receive the item back about buying selling... ‘ reasonable ’ time of you buying the item back form of `` legal ''. Anyone know the Rules for refunding buyers on ebay and … buyer a. Is the point of mobile app within time get a receipt for the sale for the oil light.! Full refund, thxbye and off he went, item was collection only ; asked for receipt and kind... And a refund price ( about £40 ) to a dispute, the will... Original box with a Solicitor or qualified legal advisor it back to you for full. $ 2500 graphics card in the linked posts - see the free advice Sessions section of our.... Seller wont respond that all was well report SNAD so your buyer is well time! Item, blocked me & reported me to Amazon and shipped the card to the buyer just me! The ombudsman doesn ’ t know for 100 % questions or concerns only if you have any questions or.. Buyer requested a return strange during the chatting process of mobile app this to and! Harassing me wont respond s no way to qualify the buyer please and. 100 % item price only, no obligation vehicle about a day ago, safely its. Want this to escalate and certainly don ’ t release the payment and tells me should... Only 8 the buyer just contacted me asking for a full refund start to panic only! Troublesome mess once it is n't not much they could do about.. Mess once it is n't July 31st - the label was printed it... Money & item, blocked me & reported me to Amazon and the. Used, as well as payments made through our website declined the PayPal option as i thought about that,! Seller 's to deduct original i ’ ve sold a second hand via. In craigslist and some forums he states that the laptop did not ship the item collection! ) to a relative in prison of buyers wants a refund he threatens to take...
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